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Shipping Policy

Shipping Policy

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

Lexus Yvette is not liable if the incorrect address is placed during the checkout process and no refund will be provided for the same from our end. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME**

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

 7-15 Business days

Canada

 7-20 Business days

Australia

 7-15 Business days

United Kingdom

 7-15 Business days

New Zealand

 7-15 Business days

Rest of the world  7-20 Business days

 *This doesn’t include our 2-5 day processing time. All shipping times exclude clearance/customs delays.

**Shipping times provided on Lexus Yvette are subject to the availability of the variants that are in stock at the time of purchase. It may take more days to process an order if the variants are completely out of stock. 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

If you have any other questions, please contact us and we will do our best to help you out.

There might be some delays in shipping due to the COVID-19 pandemic.